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HELP CENTER

BodybuildingSouq.com has created this section to provide you with answers to commonly asked and most important questions that may arise while making a purchase.​

Which countries do you ship to?

What are the shipping costs?

Shipping Options

When will I receive my order?

What is my tracking number?

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What payment methods do you accept?

My credit card was declined, why?

Payments

What currency are your prices in?

Can I pay with cash on delivery?

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Can I return/exchange a product?

Can I return/exchange an opened product?

Returns & Exchanges

How can I return item / order?

Wrong/damaged or missing product?

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Can I checkout without creating an account?

Creation of account

Account
Management

How do I change my password?

I forgot my password! What to do?

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What is your best product for ... ?

Do you have a printed catalog?

Shopping Guidance

How do I search for products?

I'm looking for a product you don't have.  Will you get it?

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Information we collect

How your personal information is used

Privacy Policy

Controlling your personal information

Use of cookies

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How to place an order
Can I cancel my order after I have placed it?
Can I place the order by phone?
I have not received order confirmation email!
My order has not arrived yet!
My package has been returned to you, what now?
How can i check my order status?
What do the different order statuses mean?
Can I cancel my order after I have placed it?
I ordered the wrong product!
Can I change shipping method or address?
Ordering & Order status
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